Well, this was our first experience with PFN. Not real impressed with them. They waited until 2 days before closing to reques...

Well, this was our first experience with PFN. Not real impressed with them. They waited until 2 days before closing to request a document about a transaction that had taken place almost 2 weeks prior and that was on our bank statement for that month. Almost seemed like they didn't look at the bank statement when they received it. They also pushed our closing back a day with no explanation, which caused us some headaches considering we had movers scheduled. This is the 5th house we have bought and it seems that every time, something changes in the process. We closed on our last house in 15 days and didn't have any issues (and it was done all online). Luckily, our closing attorney was very gracious and had us come in early that morning. As for our mortgage person here, Bonnye is just so nice and always 'bubbly'. We had some questions and she would email and then call to make sure we understood. What I liked was that she gave us a list of documents that she needed up front. Made life a lot easier. If you are ever in the Hayesville NC area and looking to buy a home, go see Bonnye at Saddleridge Mortgage.

Jeff was great—a true pro when it comes to packaging a loan. Everything was handled efficiently, and he kept in constant commun...

Jeff was great—a true pro when it comes to packaging a loan. Everything was handled efficiently, and he kept in constant communication throughout the process. He made homebuying so much easier and secured the best rate for me. I can’t thank him enough.

I just have to say that Joseph Gulino is the best. Went above and beyon to help us accomplished this transaction. I would defin...

I just have to say that Joseph Gulino is the best. Went above and beyon to help us accomplished this transaction. I would definitely recomend him truly the best of best!!!!! Thank you Joseph.

Improvement is needed communicating with customers on a timely bases. Better follow ups will make the process a lot easier

Joe was an excellent help throughout the entire process buying our first home. Took time to explain things when needed. Very th...

Joe was an excellent help throughout the entire process buying our first home. Took time to explain things when needed. Very thorough and helpful, we appreciate the help and are looking forward to working with you all again. Thank you!

Thanks Joe Giuliano for everything, A very nice person. He helped us at all times. We appreciate the treatment we received. We ...

Thanks Joe Giuliano for everything, A very nice person. He helped us at all times. We appreciate the treatment we received. We recommend him 100%. We would trust him again in the future. We appreciate it.

Sean is wonderful. Answers all of my questions and felt like he had my best interest in mind throughout the entire process. He ...

Sean is wonderful. Answers all of my questions and felt like he had my best interest in mind throughout the entire process. He provided a great connection when I was struggling to find an insurance policy. Communication was always prompt and clear. Highly recommend.

Great communication and service! Joseph supported us every step of the way to secure a great mortgage for our home purchase.

I sincerely thank Mr. Gady Gabrielzadeh for his exceptional assistance securing my home loan. His professionalism, expertise, a...

I sincerely thank Mr. Gady Gabrielzadeh for his exceptional assistance securing my home loan. His professionalism, expertise, and dedication made the process smooth and stress-free. I genuinely appreciate his timely communication and support. Thank you, Mr. Gady Gabrielzadeh, for your outstanding service.

(Translated by Google) I recommend them 100%, very friendly, always professional. (Original) Se los recomiendo 100% muy amable...

(Translated by Google) I recommend them 100%, very friendly, always professional. (Original) Se los recomiendo 100% muy amable siempre profesional

Overall, they got the job done and did some things really well. But, there were also some difficulties with delays on our closi...

Overall, they got the job done and did some things really well. But, there were also some difficulties with delays on our closing that could have been avoided. What they did well was help us negotiate with the seller some to get some closing costs switched to their side and helped save us a significant amount of money. However, they also submitted the appraisal request to the VA late which then caused our closing to be delayed. This problem was compounded when there was a lack of communication about this leading up to closing and we were hung in limbo for a week, not knowing whether we would close or not each day, which then caused significant difficulty with our movers and contractors we had coming in to do work that had to reschedule because of our delayed closing. It's unfortunate that one issue nearly overshadowed all the good work they did, but the lack of communication and the lack of willingness to own a mistake and deliver bad news caused major problems. I hope they learn from this moving forward as this type of mistake is entirely avoidable.

Nancy went above and beyond to make our home buying experience great! I would definitely recommend them!

I recently had the pleasure of working with Holly Gustlin, a loan broker who truly went above and beyond to secure financing fo...

I recently had the pleasure of working with Holly Gustlin, a loan broker who truly went above and beyond to secure financing for my condo purchase. From the very beginning, Holly was tenacious and persistent, qualities that proved invaluable as many lenders initially said no to financing the purchase. Holly never gave up. She tirelessly explored every possible avenue, demonstrating an impressive level of dedication and expertise. Her deep knowledge of the industry and resolute determination were evident in every step of the process. Even when things looked challenging, Holly remained positive and proactive, always keeping me informed and reassured. Thanks to Holly's hard work and relentless efforts, I was able to secure the financing I needed. Her commitment to her clients is truly exceptional, and I couldn't be more grateful for her help. I wholeheartedly recommend Holly Gustlin to anyone in need of a mortgage broker. She is a true professional who will go the extra mile to get the job done. Thank you, Holly, for your incredible support and dedication!

Rosie Pollaehne was the most caring, patient, and professional in all this process. I am so thankful for all her help she answe...

Rosie Pollaehne was the most caring, patient, and professional in all this process. I am so thankful for all her help she answered all my questions. Went far and beyond in helping all she could. I will forever recommend her. She made our family dream of becoming homeowners true! Thank you so much !

Pam Harris is the greatest Loan Consultant in the business. She makes the process very easy. And trust me when I say some loa...

Pam Harris is the greatest Loan Consultant in the business. She makes the process very easy. And trust me when I say some loan applications can be complicated. If you listen to Pam Harris you will be able to qualify for a loan and achieve the goal of Home Ownership.